Emotional Intelligence in the Multi-Generational Workplace

April 17, 2019
11:30 AM MDT - 1:00 PM MDT

Seasons Rotisserie & Grill
2031 Mountain Road Northwest
Albuquerque, NM 87104

As people are living and staying engaged in the workplace longer than ever before, the modern office is a melting pot of generations, ideals and preferences. While the convergence of people adds diversity of thought and experience, it also presents several challenges, especially as it relates to marketing and communications. Add the generational stereotypes that exist, and it’s easy to see why miscommunication occurs between these different groups. These miscommunications have important implications for talent attraction and retention, marketing messaging, attraction and retention of employers, and more.

Attendees will learn how:

  • Generational differences can play a major role in talent attraction and retention, and how the health of our economy depends heavily on our ability to message to and attract business investment to our community.
  • To understand preferences and frame of reference for each generation as it relates to work ethic, values, consumer behavior and communication style.
  • To best engage, motivate and market to coworkers, clients and customers, whether working with the 18-year-old intern or the 70-year-old seasoned professional.

 

About Annemarie Henton

Annemarie Henton

Ms. Henton is responsible for directing, implementing, and evaluating the organization’s ongoing marketing, communications and business development efforts. She also is a member of AED’s recruitment team, working to bring new employers to the metro area. In addition to her role at AED, Annemarie served in an executive-on-loan capacity for the City of Albuquerque’s Innovation Team in 2015 and 2016. Annemarie holds a bachelor’s degree in business administration from the University of Arizona, and earned her Accreditation in Public Relations from the Universal Accreditation Board in New York in 2014. 

Annemarie speaks nationally on the topics of emotional intelligence and communication in the multigenerational workplace. She is a co-founder of Albuquerque’s “Stop Bagging, Start Bragging” campaign, which empowers Albuquerque residents to play a role in the city’s talent attraction and retention strategy.


This program offers (1) CPSM Credit and (1) NSPE PDH.

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*Cancellations made 24-hours prior to the event will be fully refunded. Due to our commitment with the meeting facility for food and beverage quantities, all other cancellations or no-shows will be invoiced for the full cost of the event.